COMMON LIVE SCAN QUESTIONS
If you have questions that are not covered in the following FAQ list, please contact us at (818) 995-3011 and we will be happy to assist you!
Questions About Live Scans
Fingerprint records are used to determine an individual’s (Applicant) suitability for employment, licensing, certification and/or volunteer position. In other words, a background check is conducted to determine if the applicant has engaged in any criminal activity, or has prior felony convictions, that would make them unsuitable for the position they are applying for.
According to the Department of Justice (DOJ), the rule is, when in doubt, list it.
AMERITEK ID recommends that when you go in for Live Scan service, take a moment to access the facility that will be preparing your record.
Does the facility appear to be secure? Does it look like records and paperwork are orderly and being kept in locked cabinets? Is there limited public access to the Live Scan system(s)? If you are not comfortable with what you see — trust your judgment. Seek the services of another provider.
It is illegal for any service provider to inflate monies collected for Government processing fees.
Live Scan technicians in California MUST be certified by the Department of Justice in order to provide this service. At AMERITEK ID, we require that all of our Live Scan technicians take advanced training not only in Live Scan, but in the state laws and regulations that govern the process.
There may be fee adjustments based on an organization’s non-profit status and/or other considerations. Ask your referring employer, licensing agency, volunteer organization or referring agency to advise you regarding what fees to expect.
Secondly, by law, licensing agencies, organizations and/or companies may not share applicant background information. It is against the law and in violation of your right to privacy.
“California law authorizes certain governmental and private organizations to conduct criminal record background checks to help determine the suitability of a person applying for a license, employment or as a volunteer working with children, the elderly or disabled. Law enforcement agencies, public and private schools, non-profit organizations and in-home supportive care agencies are some of the agencies authorized to conduct fingerprint background checks.” – per DOJ 9/09
If it has been at least seven days since you were fingerprinted and the automated telephone system does not recognize the transaction, call your DOJ Applicant Program technician or (916) 227-3823 for assistance.” – per the DOJ 8/09
An Applicant’s application for Live Scan service may also be rejected if the Applicant’s BCII 8016 form is incorrect, incomplete or improperly filled out. In this instance, fees would be charged to the Applicant to provide them with repeated Live Scan service. It is important that the Application for Live Scan form BCII 8016 is complete and accurate when presented to the Live Scan technician for service. It is your responsibility.
Rarely there will be an instance where an Applicant’s fingerprints are rejected because of error on the part of the Live Scan technician. If this is the cause of the rejection the originating Live Scan service provider must re-take the Applicant’s fingerprints at no cost.
This letter of rejection contains your ATI (Applicant Transmission Identifier) number which is necessary for resubmission. You should make arrangements with the Live Scan agency that originally captured your fingerprints to retake them.
Per the DOJ, if your record was rejected due to poor fingerprint quality or an error on the part of the fingerprint technician, the original Live Scan service provider must prepare your re-submission record at no charge.
Bureau of Criminal Identification and Information (BCII) form 8706, “Claim of Inaccuracy or Incompleteness” will be mailed to you along with your record. Submit form 8706 and any supporting documentation to the Department of Justice at the address provided on the form. The challenge will be reviewed and a written response will be provided along with an amended copy of your criminal history record, if appropriate.” – per the DOJ 8/09
The Department of Justice is required to record summary arrest, detention, disposition, and personal identification information when submitted by a law enforcement agency or court of this state.
The record retention policy of the Department is to maintain criminal history information until the subject of the record reaches 100 years of age.” – per the DOJ 8/09
It merely frees the convicted felon from certain “penalties and disabilities” of a criminal or like nature.” – per the DOJ 8/09
FBI Fingerprint Cards are used primarily for out-of-state licensing where the applicant is not able to travel to that location for printing. They are also used by the Securities and Banking Industries, the Federal Government, National Government Agencies, Tribal Gaming Authorities, Immigration, Visa applicants when called for and for Federal Criminal Background Checks. These entities utilize a different processing pathway that is not available on a state level.
In order for FBI Fingerprint Cards to be valid they must be prepared by a Department of Justice certified fingerprint technician with a current FPC ID number. The fingerprint technician must sign the card and include their FPC ID number. If a fingerprint card does not meet this requirement, in most instances, it will be challenged by the requesting state or national agency. The applicant will then be asked to re-submit a new fingerprint card that has been properly prepared.
OUR LOCATIONS
Encino/Sherman Oaks Service Center
15021 Ventura Boulevard
Sherman Oaks, CA
Tel: (818) 995-3011
Fax: (818) 783-7531
Pasadena Area Service Center
80. W. Sierra Madre Blvd. #193
Sierra Madre, CA 91024
Tel: (888) 417-0203
South L.A. Service Center
1773 E Century Blvd.
Los Angeles, CA 90002
Tel: (888) 417-0203