Fingerprints can be rejected for several reasons. The most common are characteristics with the Applicant’s fingerprints that make them difficult to capture. This would include cuts, cracks, scars and calluses. If an Applicant’s fingerprints are rejected on this basis, the originating Live Scan agency must re-take the Applicant’s fingerprints at no additional cost.
An Applicant’s application for Live Scan service may also be rejected if the Applicant’s BCII 8016 form is incorrect, incomplete or improperly filled out. In this instance, fees would be charged to the Applicant to provide them with repeated Live Scan service. It is important that the Application for Live Scan form BCII 8016 is complete and accurate when presented to the Live Scan technician for service. It is your responsibility.
Rarely there will be an instance where an Applicant’s fingerprints are rejected because of error on the part of the Live Scan technician. If this is the cause of the rejection the originating Live Scan service provider must re-take the Applicant’s fingerprints at no cost.